Royal Mail Delays

Royal Mail have recently confirmed that they have been experiencing delays in various regions due to Covid 19.

https://www.bbc.co.uk/news/amp/business-55591063

We had suspected this before the announcement based on customer feedback and suspect the problem may be worse in days to come. We have noticed that the tracked services are quite reliable at this time whereas standard 1st and 2nd class shipping is taking more than a week at times. Therefore, we have adjusted shipping to only offer 7 day shipping (which is 2nd class, with allowance for delays) and 24 or 48 hour tracked services. This has naturally impacted shipping costs temporarily but we will change things back once we have news that services are back to normal. Thank you for your understanding. 

Shipping and Delivery

Order Preparation and Despatch.

We despatch orders on 3 days of the week: Monday, Wednesday and Friday. Orders received and paid for before 12pm on those days will be despatched on the day. If you order on Tuesday, it will be despatched on Wednesday, etc. If you are in a rush and need your order urgently, don't hesitate to give us a call and we will try our best to arrange something quicker for you. 

Same Day Delivery

We occasionally run time-limited offers to deliver the same day to selected postcodes. If you select that option but fall outside the advertised location, you will have your order shipped 1st Class without extra cost, but you will not receive your order the same day. You can cancel your order before it is despatched if ordered accidentally or unwittingly. 

UK (Mainland Only)

We ship with Royal Mail 48 hour and 24 hour tracked services but the timings are not guaranteed.  

24 hour delivery usually takes one working day between Mon-Thu, orders received after 1PM on a Thursday could be delivered the following Monday, depending on Royal Mail's effciiency. 

EU (Mainland Europe)

Royal Mail aim to silver European deliveries in 3-5 working days. 

Rest of the world

Please email us first for us to check expected times and charges for your country. 

What are your delivery charges?

Charges vary based on the items you have ordered and are calculated at checkout based on your delivery address. 

UK Mainland deliveries are free on orders over £30.

All delivery charges will be shown at checkout, before and after confirmation of your order. All prices include VAT.

Where do you deliver?

We deliver worldwide!

Shipping costs will be displayed at the checkout. If you are outside Europe, please email us on sales@blestfoods.com and we will then provide you with a manual quotation.

We deliver to all postal areas in the UK, including England, Wales, Scotland and Northern Ireland. Delivery to addresses on islands or in remote areas of the UK mainland may take a little longer than our usual delivery times, and will cost a little more, with delays possible if you live in the following postcode areas: AB, BT, DD, GY, HS, IM, IV, JE, KW, PA, PH, PO30 - PO41, TR21 - TR25, ZE. If we believe that the delivery address you've given may not be secure (for example, if it's a communal postal address or PO Box), we may contact you to make alternative arrangements. 

Can I send items to more than one address?

We do not currently have an automated system for this. You will have to place separate orders. 

What if I'm not in when you deliver?

As we use Royal Mail for retail orders, normal Royal Mail procedures for deliveries apply. 

What if only part of my order has arrived?

If there are any problems with your order, including missing or damaged items, please contact our customer services on sales@blestfoods.com or using our number in the contact page and we will be delighted to help you.